Customer Service Chapter 5: Nordstrom's (Do you go the extra mile?)
I used to live in the northwest. Nordstrom’s was HUGE. In all my years in Portland, I never heard anything but positive things about them. What makes it even more amazing is Portland has quite an eclectic crowd. Many are very anti big business. What makes a company get so much positive buzz? They will […]
Customer Service Chapter 5: Nordstrom's (Do you go the extra mile?) Read More »