Gina McClain on cultural shifts.
Gina posted this amazing post on her new site www.ginamcclain.com. I loved it, why because it was short and pithy. You need to check it out. Here is a quick quote from her post. Policy may determine whether a customer is contacted. A culture of caring makes the contact unique. This idea is massive. We […]
Gina McClain on cultural shifts. Read More »